University training must be responsive to the challenges and needs of the country and the region. The training should be relevant and of the highest quality, says Vice-Chancellor Prof Stanley Waudo.

Hence, Prof Waudo adds, MKU has continued to integrate effective quality assurance and control mechanisms in its operations.

The University has in place systems that ensure the expectations of students and of other stakeholders are met.

For example, the university’s ISO certified Quality Management System (QMS) ensures that the teaching and learning environment and processes are effectively managed to world standards.

“The university management is committed to ensuring that all our programmes meet national and international quality standards,” the VC stresses. “It is out of this commitment that we ensure we are in good books with the regulator, the Commission for University Education.”

The university transitioned from the ISO 9001:2008 QMS to the revised standard ISO 9001:2015 QMS – in September.

MKU first obtained ISO certification on 19th December, 2012. “ISO 9001:2015 is a quality management tool that enhances efficiency in operations,” Prof Waudo explains. “We have benefitted immensely from ISO 9001:2008. So, it was natural that we transition to the upgraded standard.”

MKU has also amended its Service Charter and improved the framework for development and evaluation of performance contracts.