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Diploma in Travel and Tourism Management

Course Rationale
The university conducted an extensive market survey prior to the designing of the programme where critical gaps in hospitality and tourism industry and training were identified.
The Diploma programme in Travel and Tourism management was designed to fill the gaps identified.  

Why Study the Programme
In filling the gaps identified in the training of tourism professionals, the Diploma in Travel and Tourism Management programme is designed to recognize that its graduates will:
a)    Have strong tourism orientation and management knowledge in order to provide management knowledge, skills and abilities that will :

  1. Enhance performance through effective training of key competencies and skills  
  2. Enable successful performance of manpower systems in hospitality organizations
  3. Integrate all hospitality organization systems
  4. Strategize service organization of levels and functions System.

b)     Exhibit strong ethical principles, good interpersonal communication values and virtues through

  1. Appropriate tourism managers codes of conduct
  2. Effective and efficient trained team work
  3. Excellent work assignment and demonstration
  4. Being practically inquisitive and objective in achievements.

c)    Have strong analytic and critical thinking, knowledge, skills and abilities to

  1. Solve management problems in tourism organizations
  2. Apply perspective and prospective tourism and management concepts and information
  3. Conceptualize and systemize people, principles, procedures, and data in tourism enterprises

d)    Design and implement tourism management solutions that enhance organizational performance

  1. Acquiring, processing, designing and storing tourism information
  2. Modeling tourism organizational processes, defining and managing them.
  3. Helping staff in units, sections and departments to attain their goals in tourism organization.


Target Groups
The programme is intended to fill the forgoing identified gaps in Diploma in Travel and Tourism Management skills development in the following areas:
The programme is intended to fill the forgoing identified gaps in tourism skills development in the following areas:

  • Travel agency management
  • Tour operations practices
  • Tour guiding techniques
  • Eco-tourism
  • Tourism marketing
  • Cultural heritage tourism management
  • Sports tourism management
  • Human resource management
  • Service marketing
  • Financial and Accounting management
  • Service quality management
  • Entrepreneurship
  • Events management

The course incorporates technology to meet the demands of the current job market and anticipated continued influence of electronic trade in conducting business in modern times.
Course Units of humanities like communication skills, Essential of Development, Business ethics and Laws are to address the issues of decision making as well as meet the 8.4.4 aspects in Kenya.

Programme Objectives

  1. Upon completion of the prescribed course of study for Diploma in Travel and Tourism Management the graduate will have acquired knowledge, skills and abilities to be able to:
  2. Equip students with strong management and operational skills in hospitality business.
  3. Have multi-faceted graduates with multi skilled and entrepreneurship abilities within hospitality and tourism industry.
  4. Train professionals who are practically oriented for the industry.
  5. Equip students with research and innovativeness for the hospitality industry

Entry Requirements
The entry requirements set out below must be regarded as minimum requirements which, in no way directly entitle an applicant to a place in the university. The following requirements must be fulfilled: -
KCSE certificate with a minimum of grade C or equivalent qualification recognized by University senate. Or Holders C-(minus) and a certificate with at least a credit pass in relevant field.

Exemptions and Credit Transfers

  1. Evidence supporting the application should include certified academic transcripts, Diplomas and a letter from the relevant registrar or authority
  2. Application for credit transfer will not be allowed three (3) weeks after the start of the semester / trimester unless granted permission by the University Senate.
  3. The University reserves the right to administer an appropriate test, through the relevant Department in order to determine whether exemption should be granted.

Programme Duration
Six (6) Trimesters

Fees

Download the most recent fee structure here

Application form

Applications can be downloded here , you can also submit your application online here

Programme Start Dates
Every January, May and Sept